Shipping Policy

SHIPPING POLICY

Thank you for visiting and shopping at Michelle Potter – Artist – Energy Worker – Wayshower. The following information sets out the terms and conditions that constitute our Shipping Policy.

1. Processing your Order

An email confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

2. Shipment Processing Time

Processing time refers to the time it takes for us to prepare your order for shipping.

After your payment is authorised and verified, all orders are processed within 5-14 Days. We will contact you for some reason if there are any delays.

3. Shipment Locations

Michelle Potter – Artist – Energy Worker – Wayshower ships worldwide.

 

4. Shipment rates and delivery estimates

We endeavour to get your order to you as soon as possible. Once your order is placed, an estimated delivery time will be provided to you. Delivery times are estimates and commence from the date of shipment, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact deliver time. Unless there are exceptional circumstances, we make every effort to fulfil your order.

Note: Subject to placing your order before specific cut-off times.

4.1. Please note:

5. Tracking Options

Michelle Potter – Artist – Energy Worker – Wayshower aims to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, you will receive a link to track your package.

6. International Customs, Duties and Taxes

Michelle Potter – Artist – Energy Worker – Wayshower is not liable for any additional international customs, duties or taxes pertaining to your Country of residence.

 

7. Damages

If there is any damage to the packaging on delivery, contact us immediately at info@michellepotter.com.au.

8. Missing or Lost Package

There are several reasons why a package gets lost or becomes a deliver exception. We’ve found that, more often that not, the package is either in the building or with a neighbour. Michelle Potter – Artist – Energy Worker – Wayshower politely requests that customers look in common courier hiding spots. Please take a look around and let us know if you find it. If you haven’t located your order, please contact us at info@michellepotter.com.au to report missing or lost packages.

9. Questions

If you have any questions about the delivery and shipment of your order, please contact us at info@michellepotter.com.au.